Privacy Policy

Preamble

Welcome to Roster Note! We are deeply committed to protecting your Personal Information and your right to privacy. This Privacy Policy outlines our procedures concerning the collection, use, and disclosure of your information when you visit our website, rosternote.com, and use our services. By using our services, you are consenting to the data practices described in this policy. We urge you to read this policy carefully. If you have any questions or concerns about our policy, or our practices with regard to your personal information, please contact us.

1. Information Collection

We collect Personal Information and Non-Personal Information from you through various means when you interact with our Services.

1.1 Personal Information

As more fully set forth below, we and our third-party service providers collect information that Users provide when using the Services, including when Users create an Account, sign up for Services, or contact us with a question, comment, or request.

To register an Account, Users are asked to provide a username, an email address, and/or telephone number (which is optional if you choose to register with an email).

We also allow Users to register an Account by connecting with an external third-party service (e.g., Google, Apple, or Facebook). If you choose this way of registration, we may receive your Personal Information from these third parties including but not limited to your name, email address, and contacts.

Users are also able to complete their profile with additional information which is optional such as: first and last name, location, country, language, content language, timezone, status, profile picture and any other information the User chooses to share in the "About me" section of the profile.

Keep in mind that certain information from your profile is public and therefore can be accessed by any User, and even by people outside this website. By including information in your profile, you understand that the information that is public can be used by any person or entity for their own purposes.

There is also other information provided that depends on the type of Account. For example: Payment information such as credit or debit card information and billing address is collected from Users who purchase a subscription, including those who gift a paid Account to others, unless Users are purchasing through iTunes, PayPal, or other similar mechanisms with which we integrate. For your security, we do not store your credit card number in our databases but we and our payment service providers may retain only the first six digits and/or last four digits to identify your Account and respond to your requests and questions and to process the payment.

In addition, Users can provide us with information through separate sections of the Services. These sections, accessible via the Menu or Settings link on the Services, allow Users to administer their Accounts, including when they provide testimonials, seek customer support, or submit comments or questions.

If you submit any information relating to other people in connection with the Services, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy.

When you contact us directly by any means we will collect your email address, name and any information you provide.

When we embed or display content from YouTube on our Services, we are using YouTube API Services. In these cases, we collect, store, and use User information related to YouTube API services. By accessing YouTube content on our Services, you agree to be bound by YouTube terms of service, found at https://www.youtube.com/static?template=terms.

If you want to revoke this access to your data, you can do so via the Google security settings page at https://security.google.com/settings/security/permissions.

YouTube is a service provided by Google. For more information about how Google collects and uses data, please refer to the Google Privacy Policy at http://www.google.com/policies/privacy.

1.2 Information We Collect from Users

We and our third-party service providers collect Personal Information directly from Users of the Services in the form of the actions they take and activities they complete when using the Services. For example, from all Users, we may collect information about patterns of usage and order history.

We and our third-party service providers also use a variety of technologies, such as Cookies, to automatically collect certain technical information from your computer or mobile device over time and across different websites.

We and our third-party service providers may use the information collected through these technical methods for several purposes, including delivering content, tracking and enhancing our Users' experience with the Services, and delivering advertising to visitors of our Services when they visit other websites and applications. For example, when you return to the Services after logging in, Cookies help the Services recognize who you are without having to log back in. More information about the use of Cookies is set forth below.

We collect several different types of information for various purposes to provide and improve our Service to you.

(a) Personal Information

While using our Service, we may collect certain Personal Information which may include but is not limited to:

  • Required Information (username, email address, or telephone number, as applicable)
  • Optional Information (first and last name, location, country, language, content language, timezone, status, profile picture and any other information the User chooses to share in the "About me" section of the profile)

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you, we will ask for your previous consent, if that is required by the applicable legislation. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, by changing your notification settings in your profile or by contacting us.

If you use our App for the Apple or Android platform, we may ask, with your permission, to collect your contact list information (including email addresses and phone numbers) to share with Apple or Google for the exclusive purpose of finding your friends and connections.

We also collect Usage Data and Cookies Data, as described below in separate sections.

(b) Usage Data

We may also collect information that your browser sends to us whenever you visit our Service or when you access the Service through a mobile device ("Usage Data").

This Usage Data may include information such as your Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, your country and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as your browser type, operating system, device type, the page served, your IP address, how you got to our Website, the time and length of your visit, your language preferences, your approximate geolocation, and the websites you visited prior to visiting the Services. When you download and use one of our Apps, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.

(c) Cookies Data

We use Cookies to provide you with the Services, to track the activity on our Service and to hold certain information. We use the following types of Cookies to recognize your device and to provide and improve our Services:

Essential Cookies: These Cookies are essential to provide you with services available through the Services and enable you to use some of its features. For example, they allow you to log in to secure areas of our Services and help the content of pages you request load quickly. Without these Cookies, the Services that you have asked for cannot be provided, and we only use these Cookies to provide you with those Services.

Functionality Cookies: These Cookies allow us to remember choices you make when you use our Services, such as remembering your language preferences, remembering your login details, and remembering the changes you make to other parts of Services which you can customize. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to reenter your preferences every time you visit our Services.

Analytics and Performance Cookies: These Cookies are used to collect information about traffic to our Services and how Users use the Services. It includes the number of visitors to our Services, the websites that referred them to our Services, the pages they visited on our Services, what time of day they visited our Services, whether they have visited our Services before, and other similar information. We use this information to help operate our Services more efficiently, to gather broad demographic information, and to monitor the level of activity on our Services.

Social Media Cookies: These Cookies are used when you share information using a social media sharing button or "like" button on our Services or engage with our content on or through a social networking website such as Facebook, Twitter, or Google+ and also if you choose to sign up using your social media account. These cookies are also placed on your browser if you access to a section of our Services that provides you with embedded videos from Youtube, Twitch or other third-party websites. Some of these cookies may be considered essential if you log in using your social media account.

Targeting Cookies: Cookies are used to serve you with advertisements that may be relevant to you and your interests. We may allow third-party advertising partners to use such cookies and similar technologies on our Services for this purpose. Please note that these third parties have their own privacy policies, and their use of your information for online behavioral advertising is governed by those policies, not by this one. We do not control and are not responsible for the privacy practices of these third parties. However, we require our partners to provide you with clear choices about online advertising and to comply with applicable data protection laws. We encourage you to review the privacy policies of any third-party advertisers and utilize the opt-out mechanisms they provide.

Depending on your country of residence, you may allow or reject the use of non-essential Cookies when using our Services by changing your Cookie settings. However, please note that if you reject or block certain categories of Cookies from the Services, the Services may not function as intended.

2. Use of Information

We and our third-party service providers may use the information collected from Users as follows:

  • To permit you to register and use the Services, including, for example, to send you communications about your Account, or to allow you to provide feedback through the Support or Contact Us Sections. (Lawful Basis: to comply with our legal obligations and performance of our contract with you)
  • To complete and fulfill your purchase, such as to process your payments, communicate with you regarding your purchase, and provide you with related customer service. (Lawful Basis: performance of our contract with you, to comply with our legal obligations and necessary for our legitimate interests)
  • To respond to your inquiries and fulfill your requests, retrieve your password, or provide technical support. (Lawful Basis: performance of our contract with you, to comply with our legal obligations and necessary for our legitimate interests)
  • To provide you with information, newsletters, marketing communications, publications and other communication via various mediums to keep you informed (Lawful Basis: your consent, performance of our contract with you and necessary for our legitimate interests)
  • To deliver our advertising to you based on your visits to the Services. (Lawful Basis: your consent and necessary for our legitimate interests)
  • To measure the effectiveness of our advertising. (Lawful Basis: performance of our contract with you and necessary for our legitimate interests)
  • To allow us to assess and improve the Services, its educational content, and other services we provide (for example, to improve our content and User experience); to research, evaluate, and improve the educational efficacy of the Services; and to inform our understanding of the Services' User base. (Lawful Basis: performance of our contract with you and necessary for our legitimate interests)
  • To verify your identity or conduct appropriate checks for fraud prevention and detection (Lawful Basis: to comply with our legal obligations and necessary for our legitimate interests)
  • To customize, adapt, and personalize Users' viewing and content-consumption experience. (Lawful Basis: performance of our contract with you, your consent and necessary for our legitimate interests)
  • To maintain and analyze the functioning of the Services. (Lawful Basis: necessary for our legitimate interests)
  • To manage and conduct our business (Lawful Basis: performance of our contract with you and necessary for our legitimate interests)
  • To send you push notifications, SMS, alerts and or other types of notifications on your mobile device. You may choose to stop receiving push notifications at any time by changing the settings on your mobile device. If you provide us with your mobile phone number, we may send you SMS text messages about your account with your previous consent if required by law. Please note that your carrier may charge you for the text messages you receive. To permanently stop receiving SMS text messages from us (if you are located in the U.S. or Canada) text STOP, CANCEL, or UNSUBSCRIBE in reply to any SMS text message sent by us. (Lawful Basis: performance of our contract with you, to comply with our legal obligations and necessary for our legitimate interests)
  • To research and develop new products and services (Lawful Basis: performance of our contract with you and necessary for our legitimate interests)
  • For administrative purposes (Lawful Basis: performance of our contract with you and necessary for our legitimate interests)
  • To carry out any other purpose described to you at the time the information was collected.

3. Disclosure and Sharing of Your Information

3.1 We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share data based on the following legal basis:

  • (a) Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
  • (b) Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • (c) Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • (d) Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • (e) Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

3.2 More specifically, we may need to process your data or share your personal information in the following situations:

  • (a) Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.
  • (b) Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • (c) Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

4. Sharing of Information

4.1 We only share and disclose your information with the following third parties. We have categorized each party so that you may be easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.

  • (a) Advertising, Direct Marketing, and Lead Generation: Google AdSense
  • (b) Allow Users to Connect to their Third-Party Accounts: Twitter account
  • (c) Content Optimization: YouTube video embed
  • (d) Web and Mobile Analytics: Google Analytics

5. Information Regarding Minors

We do not knowingly collect data from or market to minors. We do not knowingly solicit data from or market to minors. By using the Services, you represent that you are an adult or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from a users who is a minor has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from a minor, please contact us.

6. User Privacy Rights

You may review, change, or terminate your account at any time.

If you would at any time like to review or change the information in your account or terminate your account, you can:

Contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. subject to our data retention practices as described in Section 7 (Retention of Data) below.

7. Retention of Data

7.1 We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer have an ongoing legitimate business need to process your Personal Data, we will either delete or anonymize it. However, we may retain certain information for longer periods in the following circumstances:

  • (a) Legal Obligation: To comply with applicable legal, tax, or accounting requirements
  • (b) Legitimate Interests: If retention is reasonably necessary for our legitimate interests, such as: Fraud prevention, security incident investigation, and troubleshooting;
  • (c) To enforce our terms and conditions and protect our legal rights;
  • (d) For the establishment, exercise, or defense of legal claims.
  • (e) Upon your request to delete your account or your Personal Data, we will handle it in accordance with this section and the rights described in Section 6.

8. Third-party websites

We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites. The Services may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States and other jurisdictions where our service providers operate. These countries may have data protection laws that are different from the laws of your country.

When we transfer personal information from the European Economic Area or United Kingdom to other countries, we use legal mechanisms such as Standard Contractual Clauses approved by the European Commission to ensure your data receives an adequate level of protection.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, disclose, and sell
  • Right to request deletion of your personal information
  • Right to opt-out of the sale of your personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us.

11. Changes to our privacy policy

We will update this policy as necessary to stay compliant with relevant laws. We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

12. Contact Us

If you have questions or concerns about these Privacy Policy and the handling and security of your data, please contact us via the contact information below.